Reference

Privacy Policy – How We Handle Your Information

We collect what we need to run your account, process Touch 'n Go eWallet, Boost, and GrabPay deposits, and keep the lobby secure. This page explains what we gather, how we use it, and who you contact to request changes or deletion.

Account registration dataPayment transaction recordsSession and device informationLive casino and slots

Explore the Lobby Read FAQ

What We Collect and Why

mekdi88e Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account we ask for your email, phone number, and a password so we can verify login attempts and send withdrawal confirmations. Payment details — the wallet you choose from Touch 'n Go eWallet, Boost, or GrabPay — are recorded to match incoming

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deposits to your account balance and to process outgoing withdrawals to the same rail. We log your device type, browser, IP address, and session timestamps to detect unusual login patterns and block unauthorized access. Cookies track whether you stay logged in between visits and remember your
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language and currency preference; functional cookies keep the lobby working, while analytics cookies show us which game categories get opened most so we can prioritize server capacity. We do not sell your data to third parties. We share transaction records with payment processors only to complete
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the transfer you requested, and we disclose account information to regulators or law enforcement only when local law requires it. Data retention follows the period needed for account verification, dispute resolution, and compliance audits; inactive accounts are archived after the retention window, and you can request
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earlier deletion by contacting support. All transfers and storage occur within infrastructure operated in compliance with data-protection standards applicable where you access the platform, and access is restricted to employees who need it to troubleshoot account issues or investigate fraud reports.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect and Manage Your Information

Your password is hashed before storage so even our database administrators cannot read it in plain text. Payment credentials — the wallet tokens that authorize Touch 'n Go eWallet, Boost, and GrabPay transfers — are encrypted in transit and at rest, and our payment processor handles sensitive card or bank details on separate infrastructure so they never touch our application servers. Cookies are marked secure and httpOnly to prevent script access, and session tokens expire after fifteen minutes of inactivity so a forgotten browser tab does not leave your account open.

Encryption in Transit and at Rest

Every connection between your browser and our servers uses TLS to prevent interception. Payment tokens and personal details stored in the database are encrypted with keys rotated every quarter, so a stolen backup cannot be read without the corresponding key.

Cookie and Tracking Controls

We set functional cookies to keep you logged in and remember your currency preference. Analytics cookies track which pages you visit so we can fix slow-loading sections.

Account Security Practices

Two-factor authentication is available in account settings and adds a one-time code sent to your phone before each login. Withdrawals trigger an email confirmation with a link you must click within ten minutes, preventing unauthorized transfers even if someone guesses…

Data Retention and Deletion

Active accounts keep transaction history for three years to meet tax-reporting rules, then archive it in encrypted cold storage.

CONTACT PATHS

How to Reach Us About Privacy Requests

If you want to see what data we hold, correct an error, or request deletion, start with live chat — the team can pull your record and handle most requests during the conversation. Email takes longer but gives you a written confirmation of the request and our response. For players in regions with formal data-protection rights, the account-settings panel includes a privacy-request form that logs your submission and sends you a reference number.

Live Chat Open the chat icon in the lobby footer and ask for a privacy request. The agent will verify your account with your registered email or phone, then process access, correction, or deletion requests in real time if the data is straightforward.

Email Support Send your request to the support address listed in the account-settings page. Include your account email and a clear description of what you need — view data, correct a detail, or delete the account. Expect a reply within two business days.

Privacy Request Form Log in, go to account settings, and find the privacy section. Fill in the form with your request type and any relevant detail. You will receive a reference number by email, and the team will respond within the timeframe required by local data-protection rules.

Privacy Policy FAQ

We collect your email, phone number, password, and date of birth to verify your identity and meet age requirements. Payment method details — the wallet you link from Touch 'n Go eWallet, Boost, or GrabPay — are stored to process deposits and withdrawals.

Yes. Log in, go to account settings, and click the data-access link, or contact live chat and ask for a data export. We will send a file with your registration details, transaction history, login records, and cookie preferences within five business days.

Open live chat or email support and request account deletion. We will remove personal identifiers within thirty days. Transaction records required for financial audits are anonymized but kept to meet regulatory retention periods; no name, email, or phone stays attached to those records.

We share transaction details with payment processors only to complete the Touch 'n Go eWallet, Boost, or GrabPay transfer you requested. We do not sell data to advertisers. We disclose information to regulators or law enforcement only when local law requires it, and we notify you if legally permitted.

We set functional cookies to keep you logged in and remember your language preference. Analytics cookies track which game categories you open so we can optimize server load. You can disable analytics cookies in the consent banner without losing access to your account or payments.

Active transaction records stay in your account for three years to meet tax and audit rules, then move to encrypted archive storage. If you delete your account, we anonymize transaction totals within thirty days but keep the anonymized financial summary for the full audit period required by banking partners.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Infomekdi88e Glossary InfoFAQ

Privacy Policy – How We Handle Your Information

How We Protect and Manage Your Information

Encryption in Transit and at Rest

Cookie and Tracking Controls

Account Security Practices

Data Retention and Deletion

How to Reach Us About Privacy Requests

Privacy Policy FAQ

01 What personal information does mekdi88e collect when I register?

02 Can I see all the data mekdi88e holds about me?

03 How do I delete my account and remove my information?

04 Does mekdi88e share my data with third parties?

05 What cookies does mekdi88e use and can I turn them off?

06 How long does mekdi88e keep my transaction history?

Privacy Policy

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